Web Services - Connection Information for Truckers

Our web access reservation systems are designed and tested to work using the following,

• Microsoft operating system Windows XP, Windows 7
• Microsoft Internet Explorer 6.0 to 9.0
• No active pop up blockers
• Java 1.6 above update 24

Use of other configurations are possible but unsupported.

This document contains the information required to connect to our Web Services.

GCT Web Access Trucker Manual

Trouble Appointments

Carriers are reminded to have appointments in good order prior to arrival at the terminals. Deltaport and Vanterm terminals are still seeing many carriers continue to arrive with trouble tickets. Carriers can view the trouble message by simply clicking the TROUBLE message on the appointment. At present date, there are more than 1,000 appointments in TROUBLE at Deltaport and over 300 at Vanterm.

Terminal Gate Process Changes

Dear Trucking Community,

On July 9, 2014, the conditions as outlined under the Provincial Government and Port Metro Vancouver’s Joint Action Plan come into effect. Under point 11 of the Provincial Government Joint Action Plan, shipping terminals are required to pay a wait time fee to truckers who are delayed more than 90 minutes for an appointment. This fee is known as the Terminal Gate Efficiency Fee (TGEF).